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Driver Robot’s massive database, perfect scan, and guaranteed driver availability means that you only have to press one button to Download All of the correct drivers for your system.
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I don't dare to go any further and try to install other downloaded drivers on the list.Īnd my next question is, perhaps wording some sentiment that shacone was expressing in his/her post, "How on Earth does DELL believe to maintain customer satisfaction by outsourcing most or all of customer support to the community, or, as in this case, to 3rd party company, which is obviously not shy of charging money for a product incapable of doing its intended task? Have you even validated the service of Blitware and if you have, to what extent?".Īnd after all this, my initial problem still remains.With Driver Robot, you never need to worry about installing an incorrect or out-of-date driver – Driver Robot’s scan engine and database ensures you always get the latest official driver.
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Obviously I bought software that is capable of, after analysing my system and consulting the Blitware (or DELL, don't know which) database, to download drivers that are totally inappropriate for my system. I bought the software per DELL recommendation. The next question I have is, "Do I get my money back from DELL or Blitware (the Driver Robot manufacturer)?". This system does not correspond to the minimum requirements of installing the software. When I download the drivers with Driver Robot and start to install them, I immediately get a message with the first two drivers in the downloaded list (this is a rough translation the original message is in Finnish): We happen to pay your salary and the business profit of the company.) DELL and its employees should always respect the opinions of customers. As the recommended free scan indicated that there were several problems with my drivers in the Vista installation (haven't tried it yet with the XP), I decided to buy the thing, although I must agree with the opinion of shacone (even if it is expressed with words describing his/her feelings about DELL behavior, which, in turn, gives you the opportunity to undermine his/her post, which, on my opinion, is not good policy from DELL.
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No device in the configuration, no nothing (if we do not count the indicator light above the keyboard, which is always lit, probably indicating a powered-up condition of the Bluetooth radio).Īs I would like to use Bluetooth also with the Vista installation, I started today to pay more serious attention to the problem and came across the DELL advertisement of the Driver Robot, recommended for keeping the DELL (!!!) computer updated with drivers. My problem is, with the Windows XP installation, the Bluetooth works just fine but with the Vista installation, there is no trace of it whatsoever. I have a DELL Latitude E6500, which I use with different hard drives, one with Windows XP (the downgrade license) and another with 32-bit Vista Business. Please ignore this post for now I may later post my problem in another forum area. That decision was made because a former post concerning Driver Robot was already here. Im sorry for having entered this post in the wrong forum area.
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I have received a full refund of my purchase of Driver Robot with regrets that the software didnt perform as expected.įor the dysfunctional download part, my problem is solved. I'm inserting my comment and question to this thread because this is already there and quite close to my point.īlitware customer support has promptly responded to my refund request, which I entered on a request form on their web site.